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Cookies

Information About Our Use Of Cookies

This policy (“Cookie Policy”) is issued by All Saints Retail Limited (referred to as “ALLSAINTS”, “we”, “us” and “our”) and provides you with information on how we use cookies and similar technologies on our websites (“Our Sites”). The information set out in this Cookie Policy is in addition to our privacy notice, which provides information on how we use personal data. You can read our privacy notice here. If you require further information on how we collect, process and use personal data please contact Customer Experience.

Please read this Cookie Policy carefully for more details about the information we collect when you use our Sites.

This Cookie Policy sets out:

  • What cookies are;
  • What cookies we use on our Sites;
  • How to manage your cookie preferences;
  • The duration of cookies; and
  • How to obtain more information about cookies.
  • A cookie is a small file of letters and numbers that we store on your browser or device if you agree. This cookie is a unique identifier or information cache which is used to send information to the party that has placed the cookie. The cookie may be placed by us, or an authorised third party. For more information on what cookies are and how they operate, please visit cookiepedia.co.uk/giving-consent-to-cookies.

    First and third party cookies

    A first party cookie is one which is set through our Sites by Us and we use them to operate an efficient service and to track the patterns of behaviour of Site users. A third party cookie is one set through our Sites by a third party.

    Please note that third parties may use cookies on our Sites (including, for example, advertising networks and providers of external services like web traffic analysis services). These cookies are likely to be analytical/performance cookies or targeting cookies. While we may allow third parties access to the Sites to place these cookies, we do not retain control over the information collected by the cookies, nor do we retain access to that data. The information is controlled wholly by that third party in accordance with their respective privacy policies.

    Adyen: Privacy Policy

    Amazon: Privacy Policy

    BloomReach: Privacy Policy

    Crimtan: Privacy Policy

    Emarsys: Privacy Policy

    Facebook: Privacy Policy

    Global-e: Privacy Policy

    Google: Privacy Policy

    Icims.com (AllSaints Careers Website): Privacy Policy

    Klarna: Privacy Policy

    NewRelic: Privacy Policy

    PayPal: Privacy Policy

    Rakuten Advertising: Privacy Policy

    Twitter: Privacy Policy

    Vimeo: Privacy Policy

    ZenDesk: Privacy Policy

    We do not control, manage or accept any liability for the installation of cookies by third parties. If you require further information about these, you should consult the relevant third party’s cookie policy.

    Session and persistent cookies

    Our Sites may place session and persistent cookies on your device. Whereas the difference between a first party and third-party cookie relates to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies are cookies that typically last for as long as you are using your browser, or browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser. This allows for quicker and often more convenient access to our Sites.

    Strictly necessary cookies

    These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites or use a shopping cart.

    These cookies do not process personal data as they do not identify you as an individual. If you disable these cookies, you will not be able to utilise the features of the services provided via our Sites.

    Analytical/performance cookies

    They allow us to recognise and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way the Sites work, for example, by ensuring that users are finding what they are looking for easily.

    All data collected by these cookies are aggregated anonymously.

    Functionality cookies

    These are used to recognise you when you return to our Sites. This enables us to personalise our content for you, greet you by name and remember your preferences - for example, your choice of language or region.

    The data these cookies collect may include personal data that you have provided and disclosed, such as your username or profile. Not allowing these cookies may affect the performance and functionality of the Sites and may restrict access to content on the Sites.

    Targeting cookies

    These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

    These cookies usually track Site users via their IP address so may collect some personal data about you.

    When visiting our Sites, we will ask for your consent to place cookies on your device. You can change your mind at any time by adjusting your preferences in the preference centre. See www.allaboutcookies.org for further instructions on how to activate or deactivate cookies.

    You can also manage which cookies you would like the Sites to store on your device by updating your browser settings at any time. Each browser allows you to restrict or block cookies in different ways.

    Most web browsers have options that allow you to choose what cookies can be placed on your device, and to delete or disable cookies. Note that setting a browser to reject or block cookies may affect and limit your experience when using our Sites or may prevent you from enjoying the full functionality of the Sites. Please refer to the following links (depending on which browser you are using):

    Safari: help.apple.com/safari/mac/8.0/#/sfri11471

    Google Chrome: support.google.com/chrome/answer/95647?hl=en

    Internet Explorer: windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

    Firefox: support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    To find out more about managing cookies or how to see what cookies have been set on your browser type visit www.allaboutcookies.org.

    To opt out of being tracked by Google Analytics across all websites, visit www.tools.google.com.

    Please note that we are not responsible and cannot be held liable for the content of external websites.

    All first party cookies have a duration of two years or less. All third party cookies will expire in accordance with the relevant third party’s cookie policy - please consult their privacy and cookie policies for further information.

    For more information about cookies, please visit www.allaboutcookies.org.

    We may amend this Cookie Policy at any time without notice. Any changes to our Cookie Policy will be posted on this page and you may also be notified electronically. Please revisit this page from time to time to review any amendments or revisions.


    Last updated: October 2022

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