Delivery
Updated delivery options and lead times will be available to you at checkout.
We are happy to be partnering with Global-e, a third party service, to facilitate and fulfil international orders. Please see the table below for further details regarding delivery options and shipping timeframes by country. Please note that delivery may take longer during promotional periods.
Track the status of your delivery using the Global-e tracking portal.
For applicable countries, duties and taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to either pay these fees in advance so that the courier will be able to deliver to you immediately, or pay them on arrival – please keep in mind you will be required to pay before delivery can be complete.
Taxes and duties will be included in the final price for the following countries: European Union, Mexico, Switzerland, Norway, Australia and New Zealand. Taxes and duties will be refunded if you return your purchase.
Duties will be included in the final price for Canada but sales tax will be the responsibility of the customer. Duties will be refunded if you return your purchase but sales tax will not. Please request a B3 form, invoice and any other required proof of payment from Global E to reclaim any sales tax from your local authorities.
Turkey: please note, due to current importation restrictions, orders cannot exceed 150 euros equivalent. If you would like to exceed the value, please create a separate order.
Express Delivery Time Frame |
Standard Delivery Time Frame |
Express Delivery Cost |
Standard Delivery Cost |
Free Express Delivery Threshold |
Free Standard Delivery Threshold |
|
---|---|---|---|---|---|---|
Argentina | 3-6 business days | N/A | 4,100 ARS | N/A | 50,000 ARS | N/A |
Australia | 3-6 business days | N/A | 45 AUD | N/A | 530 AUD | N/A |
Austria | 1-3 business days | 2-6 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Belgium | 1-3 business days | 1-5 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Bolivia | 4-7 business days | N/A | 210 BOB | N/A | 2,400 BOB | N/A |
Brazil | 3-6 business days | N/A | 160 BRL | N/A | 2000 BRL | N/A |
Bulgaria | 1-3 business days | 4-8 business days | 20 BGN | 10 BGN | N/A | 380 BGN |
Canada | 1-4 business days | N/A | 20 CAD | N/A | 270 CAD | N/A |
Chile | 3-6 business days | N/A | 27,500 CLP | N/A | 330,000 CLP | N/A |
Colombia | 2-5 business days | N/A | 131,000 COP | N/A | 1,600,000 COP | N/A |
Croatia | 1-3 business days | 5-8 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Cyprus | 2-4 business days | N/A | 10 EUR | N/A | 190 EUR | N/A |
Czech Republic | 1-3 business days | 3-6 business days | 250 CZK | 125 CZK | N/A | 4,700 CZK |
Denmark | 1-3 business days | 2-5 business days | 80 DKK | 40 DKK | N/A | 1,500 DKK |
Ecuador | 3-6 business days | N/A | 31 USD | N/A | 370 USD | N/A |
Estonia | 1-3 business days | 5-8 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Finland | 1-4 business days | 4-7 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
France | 1-4 business days | 2-6 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Germany | 1-3 business days | 2-5 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Greece | 1-4 business days | 7-11 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Hungary | 1-3 business days | 3-6 business days | 4,000 HUF | 2,000 HUF | N/A | 76,000 HUF |
Iceland | 1-3 business days | N/A | 4,200 ISK | N/A | 50,000 ISK | N/A |
Ireland | 1-3 business days | 2-7 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Israel | 1-4 business days | N/A | 100 ILS | N/A | 1,200 ILS | N/A |
Italy | 1-4 business days | 3-7 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Latvia | 1-3 business days | 4-8 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Lithuania | 1-3 business days | 4-8 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Luxembourg | 1-3 business days | 2-5 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Malta | 1-3 business days | N/A | 10 EUR | N/A | 190 EUR | N/A |
Mexico | 3-5 business days | N/A | 410 MXN | N/A | 4,400 MXN | N/A |
Netherlands | 1-3 business days | 2-5 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
New Zealand | 3-6 business days | N/A | 50 NZD | N/A | 580 NZD | N/A |
Norway | 1-4 business days | 4-7 business days | 300 NOK | 150 NOK | N/A | 3,600 NOK |
Oman | 3-6 business days | N/A | 12 OMR | N/A | 140 OMR | N/A |
Paraguay | 3-5 business days | N/A | 210,000 PYG | N/A | 2,500,000 PYG | N/A |
Peru | 3-6 business days | N/A | 120 PEN | N/A | 1,450 PEN | N/A |
Poland | 1-3 business days | 3-6 business days | 50 PLN | 25 PLN | N/A | 900 PLN |
Portugal | 1-3 business days | 3-6 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Puerto Rico | 2-5 business days | N/A | 31 USD | N/A | 370 USD | N/A |
Romania | 1-3 business days | 5-8 business days | 50 RON | 25 RON | N/A | 940 RON |
Singapore | 2-4 business days | N/A | 45 SGD | N/A | 510 SGD | N/A |
Slovakia | 1-4 business days | 4-7 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Slovenia | 1-3 business days | 3-7 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
South Africa | 2-6 business days | N/A | 500 ZAR | N/A | 6,000 ZAR | N/A |
Spain | 1-3 business days | 3-6 business days | 10 EUR | 5 EUR | N/A | 190 EUR |
Sweden | 1-3 business days | 3-7 business days | 110 SEK | 55 SEK | N/A | 2,000 SEK |
Switzerland | 1-3 business days | 3-6 business days | 30 CHF | 15 CHF | N/A | 150 CHF |
Turkey | 1-3 business days | N/A | 600 TRY | N/A | N/A | N/A |
Uruguay | 3-5 business days | N/A | 1,200 UYU | N/A | 15,000 UYU | N/A |
Venezuela | 4-6 business days | N/A | 31 USD | N/A | 370 USD | N/A |
If you have completed an order under an incorrect address, you can request a cancellation or attempt to change the delivery address. However, we cannot guarantee that we can cancel your order as Global-e immediately processes confirmed orders.
You may be able to change your delivery address using DHL’s On Demand Delivery. Alternatively, if your carrier is DPD, you can change your address in Global-e’s admin portal. If the shipment can be cancelled, you'll receive an email confirmation, and any charges made will be reversed.
If the order ships, you’ll receive an email containing tracking information.
If you wish to return the items upon receipt, please click on the following link to generate a Return Merchandise Authorisation (RMA) and follow the instructions on Global-e’s returns portalreturns portal.
Please check the FAQ page for information on restricted delivery addresses. We’re unable to ship to Russia Ukraine, PO boxes and army bases.
Delivery To Asia & Middle East
Please use our regional websites listed below as we are unable to ship to these destinations from our international website.