Accessibility Statement

Our Commitment To Accessibility

AllSaints Retail Limited (“AllSaints”) is committed to improving the accessibility and usability of its digital platforms (the website, www.allsaints.com, and its mobile application) to ensure the website and mobile application are accessible to persons with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Americans with Disabilities Act of 1990 in the United States, the European Accessibility Act, and similar regulations around the world.

Compliance status and non-accessible content

Please be aware that our efforts to maintain and improve accessibility and usability on our website and mobile application are ongoing and, while we strive to make the website and mobile application as accessible as possible, some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied.

Feedback and contact information

If you have any specific questions or concerns about the accessibility of any web page on our website or the mobile application, please contact Customer Experience. Please state “Disabled Access” in the subject line and provide a description of your feedback. This will help us identify usability issues and discover new solutions to further improve the accessibility of our site.

Store Accessibility

At AllSaints it is important to create an inclusive brand experience, starting with accessibility for all customers including those less abled. Whether you're shopping in store, at allsaints.com, or engaging with us on other channels, our number one goal is to make you feel comfortable and confident. Please let us know when you arrive in store about any adjustments you might need.

Preparation of this Statement

This Statement was prepared on 23 July 2025.

This Statement will be updated as we continue to make improvements to our digital platforms.