Christmas delivery dates

Showing Christmas delivery information for your region:

uk standard delivery

Standard Delivery is free for UK orders over £150/€150 and £3.95/4.95€ for orders under £150/€150

To receive your order before Christmas please order by Monday 17 December and to receive before New Year’s Eve please order by Thursday 20 December.

delivery time You'll receive your order within 2-4 working days, delivered Monday to Friday between 7.30am and 6.00pm excluding weekends. Outlying areas may take longer.
courier All orders on a standard service in the UK are delivered by DPD.
  • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at www.dpd.co.uk
  • DPD will provide a 1 hour time slot for estimated arrival by SMS and email.
other notes You’ll be able to select other ‘in flight’ options including:
  • leave with a neighbour
  • leave in a ‘safe place’
  • collect from the depot
  • arrange for a different delivery day
  • collect from shop
Service Restrictions Please note that there will be no deliveries on:
  • Tuesday 25 December
  • Wednesday 26 December
  • Tuesday 1 January

Due to shipping restrictions we are unable to ship orders containing AllSaints fragrance by air transportation.
International, European and some Next Day destinations will be excluded.
Please select a UK domestic address or remove fragrance from your basket.

uk next day delivery

Next day delivery is free for orders over £150/€150. For orders under £150/€150 delivery is £4.95/€5.95.
We offer next business day delivery services by 10:30am and 12noon for all UK orders for £9.95/€9.95.

To receive your order before Christmas please order by Thursday 20 December and to receive before New Year’s Eve please order by Friday 28 December.

    delivery time Order by 5pm for NEXT DAY Shipping
    Orders placed before 5pm Monday to Thursday will be delivered next business day.
    Orders placed between 5pm on Thursday and 3pm Saturday will be delivered on Monday.
    Orders placed after 3pm Saturday will be delivered on Tuesday.
    courier All UK orders on a next day service are delivered by DPD.
    • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at www.dpd.co.uk
    • DPD will provide a 1 hour time slot for estimated arrival by SMS and email.
    other notes You’ll be able to select other ‘in flight’ options including:
    • leave with a neighbour
    • leave in a ‘safe place’
    • collect from the depot
    • arrange for a different delivery day
    • collect from shop
    Service Restrictions Please note that there will be no deliveries on:
    • Tuesday 25 December
    • Wednesday 26 December
    • Tuesday 1 January

    Due to shipping restrictions we are unable to ship orders containing AllSaints fragrance by air transportation.
    International, European and some Next Day destinations will be excluded.
    Please select a UK domestic address or remove fragrance from your basket.

Returns policy

We have extended our returns policy for store and online purchases made over the holiday season.

Please note that our standard 14 day refund policy still applies to both online and store purchases.

    Christmas returns Effective from Thursday 1 November 2018 online purchases are able to be returned up until Sunday 6 January 2019 for an exchange or gift card.
    Stores We've also extended our store returns policy so you can exchange gifts bought in store from Thursday 1 November 2018 to Sunday 6 January 2019.
    Questions Please contact the Customer Experience team on +44 344 980 2211 with any queries and a stylist will be happy to help you.

gift cards

Give the ultimate AllSaints present this Christmas - available in any amount from £20/€20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.
A gift receipt service and gift boxes are available in stores.

find your nearest store

Discover our stores around the globe and check our holiday opening hours.

standard delivery to europe

Standard Delivery is free on orders over £150/€150, for orders under £150/€150 delivery is £9.95/€9.95

To receive your order before Christmas please order by Monday 17 December and to receive before New Year’s Eve please order by Thursday 20 December.

delivery time Deliveries arrive between 9am and 5pm Monday to Friday excluding weekends and public holidays. Expect to receive your order within 3 to 5 working days, outlying areas may take longer. Allow up to 10 working days for delivery to Greece and Greek Islands.
courier DHL and UPS carry our European deliveries and you'll receive a tracking number once your order leaves our distribution centre for use on the DHL or UPS website. We ship outside of the EU on a Delivery Duty Unpaid (DDU) basis. This means prices are exclusive of all taxes and duties, including UK VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.
Service Restrictions Please note that there will be no deliveries on:
  • Tuesday 25 December
  • Wednesday 26 December
  • Tuesday 1 January

Due to shipping restrictions we are unable to ship orders containing AllSaints fragrance by air transportation.
International, European and some Next Day destinations will be excluded.
Please select a UK domestic address or remove fragrance from your basket.

Returns policy

We have extended our returns policy for store and online purchases made over the holiday season.

Please note that our standard 14 day refund policy still applies to both online and store purchases.

    Christmas returns Effective from Thursday 1 November 2018 online purchases are able to be returned up until Sunday 6 January 2019 for an exchange or gift card.
    Stores We've also extended our store returns policy so you can exchange gifts bought in store from Thursday 1 November 2018 to Sunday 6 January 2019.
    Questions Please contact the Customer Experience team on +44 344 980 2211 with any queries and a stylist will be happy to help you.

gift cards

Give the ultimate AllSaints present this Christmas - available in any amount from £20/€20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.
A gift receipt service and gift boxes are available in stores.

find your nearest store

Discover our stores around the globe and check our holiday opening hours.

international delivery

International Shipping is free for orders over £300/€300, for orders under £300/€300 delivery is £24.95/€24.95

To receive your order before Christmas please order by Thursday 13 December and to receive before New Year’s Eve please order by Tuesday 18 December.

cost We offer free shipping to over 220 countries worldwide on all International orders over £300/€300, for orders under £300/€300 delivery is £24.95/€24.95
delivery time Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 5-7 working days after placing your order. Working days do not include weekends or public holidays. Outlying areas may take longer.
courier UPS carries our International deliveries, and you'll receive a tracking number once your order leaves our distribution centre for use on the UPS website. www.ups.com We ship all international orders on a Delivery Duty Unpaid (DDU) basis. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information
other notes We deliver to PO Boxes in the following countries: Bahrain, Iran, Iraq, Jordan, Kuwait, Oman, Qatar, United Arab Emirates. It is essential for successful delivery that a valid contact name and consignee telephone number is provided.
Please note for orders delivered to Belarus, we can deliver to Minsk airport only.
GULF COOPERATION COUNCIL COUNTRIES, CHINA, RUSSIA, SOUTH AMERICAS, TURKEY: for more information, see our full delivery and return policy here.
Service Restrictions Please note that there will be no deliveries on:
  • Tuesday 25 December
  • Wednesday 26 December
  • Tuesday 1 January

Due to shipping restrictions we are unable to ship orders containing AllSaints fragrance by air transportation.
International, European and some Next Day destinations will be excluded.
Please select a UK domestic address or remove fragrance from your basket.

Returns policy

We have extended our returns policy for store and online purchases made over the holiday season.

Please note that our standard 14 day refund policy still applies to both online and store purchases.

    Christmas returns Effective from Thursday 1 November 2018 online purchases are able to be returned up until Sunday 6 January 2019 for an exchange or gift card.
    Stores We've also extended our store returns policy so you can exchange gifts bought in store from Thursday 1 November 2018 to Sunday 6 January 2019.
    Questions Please contact the Customer Experience team on +44 344 980 2211 with any queries and a stylist will be happy to help you.

gift cards

Give the ultimate AllSaints present this Christmas - available in any amount from £20/€20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.
A gift receipt service and gift boxes are available in stores.

find your nearest store

Discover our stores around the globe and check our holiday opening hours.

customer experience

Our multilingual Customer Experience team is available 24/7 to answer any questions, offer styling advice and to place your order by phone.

ask@allsaints.com
uk & ROW +44 344 980 2211
uk sms* +44 134 423 1217
usa & canada +1 877 840 1294
usa sms* +1 844 383 0355
china +86 4001 206251
taiwan +886 00801 13 6499

* For SMS: Please note you will not be charged by AllSaints for using this service. However you will be charged for your text messages at your local tariff rate by your phone provider.

customs, tax & duty

For deliveries within the EU we operate on a DDP (Delivered Duty Paid) basis. This means that all import taxes and duties, as well as applicable VAT, will be included in the price of the goods in your order.

For deliveries outside the EU (which includes the Channel Islands), we operate on a DDU (Delivered Duty Unpaid) basis. This means that any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of our customer and have to be paid on delivery of your order.

These charges are set by the customs authorities of the destination country and you may also need to provide additional information to clear your order. Please contact your local customs authority for more information.